Automated Omnichannel Application Manage Business Channels
The Omnichannel Chat application combines various communication channels which make it easy to monitor and manage sales and customer service with an integrated system.
- Increase customer satisfaction and loyalty
- Have a wider market reach for business growth
- Increase team efficiency and productivity by up to 80%
- Provide a consistent customer experience across every channel
- Integration of various channels in integrated omnichannel software
The Omnichannel application automatically serves 24 non-stop
An omnichannel chat application equipped with a chatbot that is capable of serving customers automatically 24/7 and no longer loses customers
Call Center Application Efficient Call Service Up to 80%
Mekari Qontak's cloud-based call center application has all the features to manage incoming and outgoing call services efficiently. Enjoy a flexible customer service center integrated with popular applications.
- Make quick calls from anywhere
- Automatically distribute phone calls
- Optimize call center agent performance
- Have an accurate and real time analysis dashboard
- Save operational costs without installation