The Omnichannel Chat application combines various communication channels which make it easy to monitor and manage sales and customer service with an integrated system.
Increase customer satisfaction and loyaltyHave a wider market reach for business growthIncrease team efficiency and productivity by up to 80%Provide a consistent customer experience across every channelIntegration of various channels in integrated omnichannel softwareAn omnichannel chat application equipped with a chatbot that is capable of serving customers automatically 24/7 and no longer loses customers
Mekari Qontak's cloud-based call center application has all the features to manage incoming and outgoing call services efficiently. Enjoy a flexible customer service center integrated with popular applications.
Make quick calls from anywhereAutomatically distribute phone callsOptimize call center agent performanceHave an accurate and real time analysis dashboardSave operational costs without installation