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Automated Omnichannel Application Manage Business Channels
The Omnichannel Chat application combines various communication channels which make it easy to monitor and manage sales and customer service with an integrated system.
Increase customer satisfaction and loyalty- Have a wider market reach for business growth
- Increase team efficiency and productivity by up to 80%
- Provide a consistent customer experience across every channel
- Integration of various channels in integrated omnichannel software
The Omnichannel application automatically serves 24 non-stop
An omnichannel chat application equipped with a chatbot that is capable of serving customers automatically 24/7 and no longer loses customers
Call Center Application Efficient Call Service Up to 80%
Mekari Qontak's cloud-based call center application has all the features to manage incoming and outgoing call services efficiently. Enjoy a flexible customer service center integrated with popular applications.
- Make quick calls from anywhere
- Automatically distribute phone calls
- Optimize call center agent performance
- Have an accurate and real time analysis dashboard
- Save operational costs without installation